Returns & Exchanges

At Rescue Paws, we want you and your furry friends to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return window for most unused items to ensure every tail keeps wagging.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unused items in their original packaging, ensuring all tags are attached and the product is free of pet hair or wear.

3

Ship It Back

Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing